The platform
One record, three apps.
Dispatch runs in any browser, drivers carry the driver app, and managers run the floor from the Manager app. Every one of them works on the same orders, routes and proof.
- Reverse logistics
- Refusals, no-shows and returns stay attached to the box until it is back on the shelf or out on the next route.
- Payment collection
- Collect on delivery, recorded against the order, with a receipt from a Zebra printer.
- Door verification
- DoorFi door tags confirm the right door in apartment buildings, and point the way when it is not.
- Push-to-talk
- Hold to talk to dispatch. Messages are transcribed and translated in both directions.
- Take-along orders
- When a driver passes an unassigned order that is ready, the app offers to take it along.
- Shared phones
- Drivers switch on a shared phone in seconds, and every scan stays with the right person.
- Multiple routes a day
- Morning and afternoon runs for the same driver, each with its own loading and proof.
- Pickup orders
- Customers collecting in store get their own texts and their own place in the day.
- Four languages
- The driver app speaks English, Spanish, Hebrew and Arabic, right to left included.
- Multi-location
- Each store keeps its own drivers, routes, texts and numbers under one account.
- Reports
- Route times, stops per hour, on-time deliveries and each driver’s day, by store.
- Every stop on the record
- Scans, arrivals, proof and payments are timestamped and kept with the order.